1. Introduction

InThink Infra Private Limited ("InThink Infra", "we", "our" or "us") respects your privacy and is committed to handling personal information responsibly. This Privacy Policy describes how information may be collected, used, stored, disclosed and protected when you visit our website or interact with our real-estate advisory services.

By using our website, you acknowledge this policy. Where applicable law requires consent for particular processing, we will obtain that consent as required. This policy should be read alongside any specific privacy notice presented when you submit information.

2. Information We Collect

A. Information you provide

When you submit an enquiry or request property assistance, we may collect:

• Your name, mobile number and email address.
• Preferred property type, location, budget or investment requirements, where provided.
• Enquiry messages, consultation requests and site-visit preferences.
• Other details you voluntarily share to help us respond to your request.

B. Technical information

Depending on website configuration and enabled services, we or our providers may collect IP address, browser and device details, pages visited, referral source, timestamps, and website diagnostic or usage data.

C. Communications

If you contact us by telephone, email or WhatsApp, we may process relevant contact details and communication records to respond to you and maintain appropriate business records.

Please do not submit sensitive personal information or unnecessary identity or financial documents through general enquiry forms.

3. How We Use Your Information

Subject to applicable law, we may process information to:

• Respond to enquiries about properties, projects, pricing and availability.
• Provide requested consultations, recommendations and project information.
• Coordinate site visits or connect you with relevant project representatives.
• Provide customer support and maintain enquiry records.
• Operate, secure and improve our website and services.
• Detect spam, misuse, fraud or security incidents.
• Meet applicable legal, regulatory and record-keeping obligations.
• Send relevant promotional communications where legally permitted and appropriately consented to.

4. Consent and Marketing Communications

We use information necessary to respond to the enquiry or provide the service you request, subject to applicable law. Submitting an enquiry does not automatically constitute consent to every type of promotional communication.

Where required, we will obtain separate consent for marketing calls, emails, SMS or WhatsApp messages. You may opt out of promotional communications or withdraw consent where processing is based on consent. Withdrawal does not affect processing already lawfully carried out or information we must retain under applicable law.

5. Cookies and Similar Technologies

Our website or service providers may use cookies and similar technologies for essential functions, preferences, performance measurement, analytics or advertising, depending on the tools enabled.

Where required by law, we will seek consent before using non-essential cookies or tracking technologies. You can manage cookies through your browser settings, although disabling some cookies may affect website functionality.

6. Sharing of Information

We do not sell your personal information to third parties for their own independent marketing purposes. We may disclose relevant information in the following circumstances:

• Service providers: Hosting, form processing, email delivery, CRM, security and other operational providers, where required to deliver their services.
• Developers and project representatives: Relevant information may be shared to address your property enquiry or coordinate a requested site visit, with consent where required.
• Legal obligations: When disclosure is required by applicable law, a valid legal process or a competent authority.
• Business transactions: In a merger, restructuring or business transfer, subject to applicable legal requirements and safeguards.

Information will be shared only as permitted by applicable law and for appropriate purposes.

7. Third-Party Websites and Services

Our website may link to third-party websites, maps, social networks or messaging services. Their privacy practices are governed by their own policies and terms. We do not control independent third-party services and recommend reviewing their privacy notices before providing information.

8. Data Storage and Retention

We retain personal information for as long as reasonably necessary to respond to enquiries, provide services, maintain appropriate business records, resolve disputes, prevent fraud and comply with legal obligations.

Retention periods depend on the purpose and nature of the information and applicable law. When information is no longer required, we will take reasonable steps to delete or anonymise it, subject to lawful retention requirements and technical limitations.

9. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, alteration, disclosure or misuse. These measures may include access controls, secure transmission and security monitoring, depending on the systems used.

No internet transmission or storage system can be guaranteed completely secure. If a personal data breach occurs, we will take the actions required by applicable law, including applicable notification obligations.

10. Your Privacy Rights

Subject to applicable law, you may be entitled to:

• Request information about personal data processed about you.
• Request correction or updating of inaccurate information.
• Request deletion of personal information where legally permissible.
• Withdraw consent where processing is based on consent.
• Opt out of promotional communications.
• Raise a grievance or exercise other rights available under applicable data protection laws.

Contact us using the details below to make a request. We may need to verify your identity. Certain information may be retained where legally required or necessary for legal claims.

11. Children's Privacy

Our website and real-estate advisory services are not intended to collect children's personal data unlawfully. Where applicable law requires verifiable parental or guardian consent, we will follow the relevant requirements. If you believe a child's personal data has been collected inappropriately, please contact us for review.

12. Indian Privacy and Data Protection Laws

We aim to handle personal information in accordance with applicable Indian laws and regulations, including the Digital Personal Data Protection Act, 2023, and rules and notifications to the extent in force and applicable to the relevant processing.

Where applicable, we will provide required notices, obtain valid consent, honour relevant rights and implement legally required safeguards. Nothing in this policy excludes rights or protections that cannot lawfully be excluded.

13. Changes to This Privacy Policy

We may update this policy to reflect changes in our services, website functionality, service providers or applicable law. Updates will be published on this page with a revised "Last Updated" date. Where legally required, we will provide additional notice or obtain renewed consent.

14. Contact Us

For privacy-related questions, data requests or grievances concerning the handling of your personal information, please contact InThink Infra using the details below.